FAQ

Above €100 free shipping in the Netherlands!
If you order within the Netherlands on working days before 16:30, your order will be shipped the same day!
All delivery options are completely discreet!

Within the Netherlands we have the following delivery options:

• € 1,95 Postage stamp - Funcaps is not liable for lost mail
  
  With this delivery option, your order will be delivered to your letterbox in an envelope with stamp. So you don't have to be at home! Because this method of shipping is untraceable, it is at the risk of the customer to choose it. Therefore, make sure you have entered your address details correctly!
  
  
  
• € 3.85 Letter post with DHL tracking
  
  With this delivery option, your order will be delivered to your letterbox by DHL in a larger bubble wrap envelope or in a letterbox box. So you don't have to be at home for this either. Because this shipment includes tracking, we guarantee delivery!
  
  You will receive your tracking by email after we have processed your order.
  
  
  
• € 6.78 DHL Home Delivery DHL
  
  

  With this delivery option, your order will be delivered to your home as a package by DHL. These boxes do not fit through the letterbox and you will therefore have to be at home for this. Because this shipment also includes tracking, we guarantee delivery!

  You will receive your tracking by email after we have processed your order.
  
  

• € 6.78 DHL Pickup Point DHL
  
  

  With this delivery option, your order will be delivered as a package to a DHL service point in your area. You can select yourself at which point you want it delivered. Because this shipment also includes tracking, we guarantee delivery!

  You will receive your tracking by email after we have processed your order.
  
  

• €6.95 Parcel point or Home Delivery PostNL
  
  

  With this delivery option you can choose to have your order delivered to your home via PostNL as a package or to have it delivered to a PostNL parcel point. Please note that you actually select a Parcel Point if you want to have it sent to a Parcel Point. Because this shipment also includes tracking, we guarantee delivery!

  You will receive your tracking by email after we have processed your order.
  
  

Within Belgium we have the following delivery options:

!!PLEASE NOTE WE DO NOT SHIP TO BELGIUM AT THIS MOMENT!! IT'S UNKNOWN WHEN WE WILL SHIP TO BELGIUM AGAIN!!

• €8.50 PostNL Home Delivery
  
  

  With this delivery option, your order will be delivered to your home as a package by PostNL. These boxes do not fit through the letterbox and you will therefore have to be at home for this. Because this shipment also includes tracking, we guarantee delivery!

  Delivery time: 1 day. Orders placed on working days before 16:30 will be shipped the same day!

  You will receive your tracking by email after we have processed your order.
  
  

• €9.50 ServicePoint: PostNL
  
  

  With this delivery option, your order will be delivered as a package to a PostNL service point in your area. You can select yourself at which point you want it delivered. Because this shipment also includes tracking, we guarantee delivery!

  Delivery time: 1 day. Orders placed on working days before 16:30 will be shipped the same day!

  You will receive your tracking by email after we have processed your order.
  
  

Shipping methods for countries outside the Netherlands and Belgium:

• FedEx Home Delivery (cost varies by country):
  
  

  With this delivery option, your order will be delivered to your home by FEDEX as a package. These boxes do not fit through the letterbox and you will therefore have to be at home for this. Because this shipment also includes tracking, we guarantee delivery!

  Delivery time: Varies per country, see list below for rates and delivery time per country. Orders placed on working days before 16:30 will be shipped the same day!

  You will receive your tracking by email after we have processed your order.
  
  

• UPS Home Delivery Tracked (cost varies by country):
  
  

  With this delivery option, your order will be delivered to your home by UPS as a package. These boxes do not fit through the letterbox and you will therefore have to be at home for this. Because this shipment also includes tracking, we guarantee delivery!

  Delivery time: Varies per country, see list below for rates and delivery time per country. Ordered on working days before 15:00, it will be shipped the same day!

  You will receive your tracking by email after we have processed your order.
  
  

• UPS Pick Up Point Tracked (cost varies by country):
  
  

  With this delivery option, your order will be delivered as a package to a UPS Service Point. You can select yourself at which point you want it delivered. Because this shipment also includes tracking, we guarantee delivery!

  Delivery time: Varies per country, see list below for rates and delivery time per country. Ordered on working days before 15:00, it will be shipped the same day!

  You will receive your tracking by email after we have processed your order.
  
  

• PostNL Home Delivery Tracked (costs vary per country):
  
  

  With this delivery option, your order will be delivered to your home as a package by PostNL. These boxes do not fit through the letterbox and you will therefore have to be at home for this. Because this shipment also includes tracking, we guarantee delivery!

  Delivery time: Varies per country, see list below for rates and delivery time per country. Orders placed on working days before 16:30 will be shipped the same day!

  You will receive your tracking by email after we have processed your order.

Overview of countries where we deliver Outside the Netherlands and Belgium:

Bulgaria:

Denmark:

Germany:

!!PLEASE NOTE WE DO NOT SHIP TO GERMANY AT THIS MOMENT!! IT'S UNKNOWN WHEN WE WILL SHIP TO GERMANY AGAIN!!

Estonia:

France:

Greece:

Hungary:

Italy:

Croatia:

Latvia:

Lithuania:

Luxembourg:

Austria:

Poland:

Portugal:

Romania:

Slovenia:

Slovakia:

Spain:

Czech Republic:

Sweden:

We guarantee delivery for all shipping methods with track & trace. This means that if your order is not delivered, an investigation will be started by us at the transport company u choose for, and your order will be sent again or you will get your money back.

With the delivery option "Untracked shipment" we do not pay out any money if your order is not delivered, nor do we resend the order. An investigation cannot be started with this option due to the lack of track&trace and sender.

We ship to all countries in Europe except for Finland, Ireland, Norway, Switserland.

We offer the following payment options: Bank transfer, Ideal, Credit or Debit card, Bancontact, Sofort, Crypto.

You can pay with BTC, ETH, LTC, XMR and BNB.

We can offer most of the chemicals that we sell in bulk. For more information please send a Whatsapp to +31 6 10 84 83 86 or email [email protected]